Log in to your account, head to the Referrals section, and your unique link will be ready to copy and share.

Just share your unique referral link with friends and family. When they open it, they'll enter their email to get their discount, then apply it at checkout on their first order.

No limit at all! Refer as many people as you like and earn a reward for every successful referral.

When your friend opens your referral link, they'll get a discount code to enter at checkout on their first order, so they don't need to do anything extra.

No. Referral rewards are for new customers who haven't placed an order with us before.

The discount has to be claimed through your referral link and applied at checkout, so it can't be added after an order is already placed.

No. Referral links are for new customers only and can't be applied to your own account.

You'll get an email notification once your friend completes their first order using your link.

Your reward is issued once your friend's first order is complete. Please note it may be voided if their order is later returned or cancelled.

Enter your name and email above, then click My Stats. From there, you can send yourself an email which will contain your stats.

Try copying the link directly from your referrals page, and if the issue continues, contact us via live chat or email us at hello@balabangles.com and we'll help sort it out.

A few things can make a referral ineligible: the friend had already placed an order with us before, the order didn't meet the program rules (like a minimum spend or excluded products), or it was flagged by our automatic fraud checks. If you think it was blocked by mistake, contact us via live chat or email us at hello@balabangles.com and we'll take a look.

Your friend's reward does not expire.